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today I installed Windows XP SP2 Home on a computer. I went to try to run Windows Update on it and was greeted with "The website has encountered a problem and cannot display the page you are trying to view -- error number 0x8024400A"

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I've encountered this kind of problem a lot of times. I remember when I worked at a computer repair shop 6 or so years ago I encountered it on a lot of computers running Windows XP. I never figured out how to fix it other than to do a reinstall of Windows. Googling for the error number never came up with any solutions either.

What is it that causes this problem and how do I fix it?

Edit:

Well, now I've installed windowsupdateagent30-x86 and that got me to where I can now browse a list of needed updates, but when I go to install updates I get the same generic error message, but with error number 0x80070715

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IE version....? – ahmed Aug 18 '12 at 18:45
@ahmed IE6 -- the version that came with XP – Earlz Aug 18 '12 at 18:46
Since SP2 is no longer supported, the first thing to try would be installing SP3. – Harry Johnston Aug 19 '12 at 21:57

2 Answers

up vote 1 down vote

I too had this problem but after installing IE 8, worked for me like a charm. You could also try that and disable the security software temporarily if you have any.

Or this issue can be due to corrupted/incorrect version of IUCTL.dll file. Follow this article.

Hope it helps.

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I installed IE8 and that doesn't help any. Now, automatic updates seem to be working though, so I guess that's good enough – Earlz Aug 18 '12 at 19:21
up vote 1 down vote

Microsoft support has a KB related to this error KB836941 I have also seen this error and even with no changes, the updates work at a later time. As @ahmed notes, it might be a good idea to update to IE 8 directly first and then try Windows Update again. Also, download the latest servcie pack directly if you have not done so manually Service Pack 3 Download

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