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A friend owns a Lenovo notebook.

The system sometime does not boot Windows 7. If this happens, a black screen with a lifebelt boots. I've never seen such a lifebelt screen on another system (Windows support isn't my daytime job).

After several hours, the system finally manages to boot Windows 7. After a few days of normal work, the notebook shows the lifebelt again. This screen comes from Lenovo's Recue and Recovery solution.

I'd like to know, which standard tools to

  • repair the system
  • or identify the problem reason

exist.

While this is probably a broad question, I'd be too happy to even receive 'simple' hints.

But maybe there exists an application, which contains a good set of tools to assist. Does such a app exist?

A Windows DVD/CD isn't available, since the notebook comes with a recovery partition. Thus, the only option seems to completely reset to shipped system state.

In this case, I assume that no option exists, which allows to save and later recover the state of application programs - after the complete reset. Am I right?

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migrated from serverfault.com Aug 23 '12 at 2:11

This question came from our site for professional system and network administrators.

    
I would urge them to contact Lenovo support. If the notebook is not under warranty, I would wipe and reimage/reinstall. –  jscott Aug 22 '12 at 21:54
    
Thx!The system is assumed to be 3 years old. Thus it is not covered by a warranty. –  SteAp Aug 22 '12 at 22:03
1  
Feel free to read our FAQ and learn why this is off topic for at least two reasons. –  John Gardeniers Aug 23 '12 at 1:19
    
Many Lenovo notebooks are covered for 3 years so don't assume it is out of warrenty without checking. You can aslo request copies of the restore media from Lenovo as well for a small charge if it is needed. –  MikeAWood Aug 23 '12 at 1:51
    
The lifebelt is Lenovo's software: support.lenovo.com/ContentResources/images/… –  ta.speot.is Aug 23 '12 at 2:18
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1 Answer

I had a similar instance several years ago. Turned out to be Vundo related. Try Vundo fix. It may also be a memory issue from what I recall when researching my issue. Also, much can be said for a physical internal inspection and cleaning. Does it run hot?

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