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I cannot for the life of me get Redmine to run. I'm not a Ruby programmer. I tried using apt-get, but the installer was failing so I opted to do it by hand from Redmine's source. When I try launching it in my browser, I get:

Application error
Rails application failed to start properly

Here's the log file:

[notice] FastCGI: process manager initialized (pid 11163)
[notice] Apache/2.2.22 (Ubuntu) mod_fastcgi/mod_fastcgi-SNAP-0910052141 Phusion_Passenger/2.2.1$
[warn] FastCGI: (dynamic) server "/project/redmine/public/dispatch.fcgi" started (pid 11185)
/usr/lib/ruby/vendor_ruby/1.8/rubygems/custom_require.rb:36:in `gem_original_require': no such file to load -- fcgi (LoadE$    
    from /usr/lib/ruby/vendor_ruby/1.8/rubygems/custom_require.rb:36:in `require'    
    from /project/redmine/public/dispatch.fcgi:4

First, here's my versions:

$ ruby -v; rails -v; gem -v
ruby 1.8.7 (2011-06-30 patchlevel 352) [i686-linux]
Rails 3.2.6

$ uname -a
Linux host 3.2.0-29-generic-pae #46-Ubuntu SMP Fri Jul 27 17:25:43 UTC 2012 i686 i686 i386 GNU/Linux

According to Redmine's documentation, that should work just fine.

I have redmine located at /project/redmine. All files in that path have 755 permissions except the log folder, which is 666. I'm using the following apache configuration:

Alias /redmine "/project/redmine/public/"
<Directory "/project/redmine/public/">
    Options Indexes ExecCGI FollowSymLinks
    RailsBaseURI /project/redmine
    PassengerResolveSymlinksInDocumentRoot on
    Order allow,deny
    Allow from all
    AllowOverride all

Apache is sporting the following modules:

core mod_log_config mod_logio prefork http_core mod_so mod_actions mod_alias mod_auth_basic mod_authn_file mod_authz_default mod_authz_groupfile mod_authz_host mod_authz_user mod_autoindex mod_cgi mod_deflate mod_dir mod_env mod_fastcgi mod_mime mod_negotiation mod_passenger mod_php5 mod_reqtimeout mod_rewrite mod_setenvif mod_status

This is what my dispatch.fcgi. It's the default, but the first two require lines were added by me trying to fix this. It looks like:


require 'rubygems'
require 'fcgi'
require File.dirname(__FILE__) + '/../config/boot'
require File.dirname(__FILE__) + '/../config/environment'

class Rack::PathInfoRewriter
  def initialize(app)
    @app = app

  def call(env)
    parts = env['REQUEST_URI'].split('?')
    env['PATH_INFO'] = parts[0]
    env['QUERY_STRING'] = parts[1].to_s

What am I missing?

share|improve this question
Have you installed the fcgi gem? sudo gem install fcgi – Oliver Salzburg Aug 25 '12 at 19:14
I hadn't. Installing it gets me past the hurdle I was facing. Submit that as an answer and I'll accept it. – Amy Aug 25 '12 at 21:18
up vote 2 down vote accepted

From the part `gem_original_require': no such file to load -- fcgi of the error message, I assume you're missing the fcgi gem.

Install it with:

sudo gem install fcgi
share|improve this answer

Try Bitnami's Redmine stack instead. It's an out-of-the-box package. After the installation Redmine is (and every other stack on Bitnami) ready to use. You just need to make the necessary project, tracker, user etc. definitions.

share|improve this answer

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