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We were brought a laptop with Windows 7 Home Premium setup for Greek language speakers. The installed languages and keyboards are: English (US), as default, and Greek.

There is also installed Microsoft Office 2007 Greek and Internet Explorer 9.0.8112.16421 Greek.

When the user tries to write accented letters such as "ό, Ά" in office or IE, instead of the correct letter the result is: and not ά

Do you need any other information on the system or what are the suggestions to search for the cause of this problem?

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Does the described behaviour happen with the English (US) keyboard, with the Greek one, or both? – Indrek Aug 28 '12 at 9:34
With the greek keyboard only. – Souvlaki Aug 28 '12 at 9:42
up vote 2 down vote accepted

It was some kind of malware software that was causing this.

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Could you be more specific? Why would you have malware on a new laptop? What malware was it (to help others with the same problem). In any case +1 for finding it, πατριώτη :) – terdon Dec 8 '12 at 17:14
It wasn't a new laptop. The malware was delivered through e-mail. I can't remember its name, but the e-mail was about paypal (fake of course). – Souvlaki Dec 8 '12 at 18:24

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