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I recently got a ransomeware at my computer so i decided to start up in safe mode to do a recovery but when I choose safemode my screen turns and the message "No HDMI Signal" appears. I've tried restarting the computer but the same thing happens. Should I try temporary connecting a DVI Screen to se if a different result occurs or is this cause by something really simple.

Any answer is appreciated :)

Btw I have a BENQ "24 screen if it matters.

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1 Answer 1

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its possible a default port on the video card. had you gone to safemode before and it worked normally? also do you have a analog port on the video card? I have seen some default to analog when confused.

its possible the drivers got messed up by the virus to keep you from safemode. Since you didnt specify your os you may want to try system restore and go back to before the ransom ware was installed. be aware of what software you had installed between now and then as they may need to be reinstalled. with luck the restore will allow safemode to work and may even get the autostart removed for the virus. it might be a better idea to get a bartpe or some other rescue disk like trinity rescue to boot off of and clean the system up before booting up after the system restore.

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my os is 32x vista and can you system restore without entering safemode? –  Jkguitar Aug 29 '12 at 16:18
    
to a certain date I mean –  Jkguitar Aug 30 '12 at 18:33
    
havent played with vista so not 100% sure. win7 you can go to the recovery consol boot option its what the xp recovery console was plus system restore and some others... I suspect vista has that option but am not sure. hopefully you made a recovery cd when you first got the pc. not sure if you can do one now or not. –  Kendrick Aug 31 '12 at 0:22
    
I worked it out another way thanks alot anyways :) –  Jkguitar Sep 11 '12 at 10:22

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