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I have just upgraded to Snow Leopard over a Leopard install.

After the reboot I get a notification that new updates are available. I click "Install and restart", I get a license text, I click "Agree" but nothing happens. Nothing gets installed.

If I open the Console, the messages I see right after I click "Agree" are below, but I think the problem is related to the first message.

25/09/09 09:35:42[24]	Engine::authorize: Rule::evaluate returned 4294907288 returning errAuthorizationInternal
25/09/09 09:35:42   GrowlHelperApp[318]	*** __NSAutoreleaseNoPool(): Object 0x3518f0 of class NSCFDictionary autoreleased with no pool in place - just leaking
25/09/09 09:35:42   GrowlHelperApp[318]	*** __NSAutoreleaseNoPool(): Object 0x351d70 of class NSCFDictionary autoreleased with no pool in place - just leaking
25/09/09 09:35:42   GrowlHelperApp[318]	*** __NSAutoreleaseNoPool(): Object 0x16c250 of class NSCFArray autoreleased with no pool in place - just leaking

Any ideas?


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Legal copy of snow leopard correct? Sorry but in today's world it needs to be asked as one can not assume anymore. – Tony Sep 25 '09 at 13:00
Yes, it is a legal copy. – Erick Sasse Sep 25 '09 at 13:04
How is the legality of the Snow Leopard install relevant? How would Snow Leopard even know if it an illegal version? – Josh Hunt Sep 25 '09 at 13:59
@joshhunt: Copies of OS X that have been modified to run on non-Apple hardware ("Hackintoshes") often have trouble getting and installing new updates. I think that's what Tony was referring to. – mipadi Sep 25 '09 at 15:48
My copy is legal and running on a MacBook, not a hackintosh. – Erick Sasse Sep 25 '09 at 16:40

Just found the solution on this forum thread.

  1. In Finder, go to your home folder (the one with the house icon next to it in the sidebar)
  2. Select navigate to Library > Preferences > byHost
  3. Delete all files inside
  4. Restart your computer.

Or, from Terminal, run

rm ~/Library/Preferences/byHost/*
share|improve this answer

My sister had the same problem she had to re-install Snow Leopard and that solved the problem (might be a little extreme)

share|improve this answer
Re-install would be my last option. :) – Erick Sasse Sep 25 '09 at 12:40
Yeah i would of guessed so lol, a couple of people i know experienced the same problem and are still waiting for apple tech support – admintech Sep 25 '09 at 12:52

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