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My iPod Touch isn't being recognised by iTunes.

Details: iPod Touch: 2nd generation / Laptop: Windows Vista / iTunes: latest version

  • I have tried: using different cables;
  • restarted my laptop and iPod.
  • reinstalled iTunes.
  • restarting services that were made by Apple;
  • putting my iPod into restore mode;
  • resetting my iPod; and still no luck getting it to be recognised by iTunes.

  • This iPod works on other computers, and different iPod's work on my laptop.

  • When I stopped all of the Apple services on my laptop, I got a message from iTunes when I connected my iPod saying that I needed to enable the services for it to work. But when I did enable the services again, the iPod still didn't show up on iTunes.

I can't think what else I can do to solve the problem. Any ideas?

Thank you very much in advance!

share|improve this question
There are support articles on the apple website that cover this problem. – Ramhound Sep 7 '12 at 16:29
Thank's for the advice, but I have been through the Apple website and tried all the support articles I could find that relate to this issue. If there is a specific one you suggest I look at then feel free to link to it! – Jason Sep 7 '12 at 18:32

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