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Is there any documentation, official or unofficial, about how email ends up in the junk folder? Emails from a domain that I am hosting ends up in my junk folder, and presumably in everybody else's junk folder. I would like to know if there is something I can do in DNS or elsewhere to correct the situation (I am actually not hosting the DNS record, just the website).

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It'll probably learn from your decisions marking something as spam (Bayesian filtering) … would be interesting to know whether this happens on a fresh account as well or if you can reset the filter. Just to be sure: You never marked something as junk coming from that domain, right? – slhck Sep 13 '12 at 18:39
I don't mark anything as spam because the filter works pretty well otherwise, so there is no history it could be using. – cdonner Sep 13 '12 at 18:51

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