I have a user logging in to Citrix Server (on Windows 2003) to use Outlook 2007. In Outlook web access, he sees all his drafts in Draft Folder and can easily access them, but when he is Citrix, he can see the folder, but no messages.
I had him check Normal and Favorite Folders under View -> Navigation Pane as well as execute outlook /cleanviews but that didn't help.
EDIT 19.IX.2012 @ 16.45
I should clarify, we host exchange locally and it syncs with Outlook 2007 in Citrix. Remote users use either OWA for access or login to Citrix and use Outlook 2007. In this case ALL folders appear in Outlook 2007, but draft folder doesn't show any drafts in it, even though OWA shows actual drafts there in the draft folder.