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I have a Word file, I want to create a PDF file. For that, I need the "Save As" dialog. I click on File/Save As — and nothing happens. No dialog. It just returns to the screen I had before I clicked File.

What's wrong? How do I fix it?

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you can also select print then save as pdf – Sarmen B. Sep 25 '12 at 6:54
@SarmenB. Only if you have the right print driver. – Isaac Rabinovitch Sep 25 '12 at 16:55
up vote 2 down vote accepted

I still don't know what went wrong, but I found online discussion where people had fixed this problem by deleting all the registry entries containing Word preferences. I tried it and it works. Go here for detailed instructions and a automated tool that works very well.

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