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I have an Asus K55V laptop with Windows 7 Home Premium x64. Whenever I try to use a mouse (or any other USB device), it doesn't work because of a driver problem.

The automatic update tries to update the driver and requires me to reboot directly after. It doesn't work. Windows Update then wants to re-attempt the update and then I have to reboot (etc). Now, after 10 tries it still doesn't work.

No USB ports work at the moment, it has 2 USB 3.0 ports and 1 USB 2.0 port. Can someone help me out on this?

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2 Answers 2

Please try to update the USB driver manually in the device manager. Assuming this is for Windows

W7 guide

Vista guide

XP guide

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i tried to, but it did not give me permission for it as it seemed the latest driver already was installed, but it isnt working correctly –  Pascal Schilling Sep 27 '12 at 8:38
Yes, the error occurs at every USB port. –  Pascal Schilling Sep 27 '12 at 8:44
Windows 7 Home Premium 64 Bit –  Pascal Schilling Sep 27 '12 at 8:48
Please download the USB driver from support.asus.com/… and then use this driver instead of the default OS version. –  Dave Sep 27 '12 at 8:49
Thanks for the support, but yet again, only the USB 3.0 has updates available, which makes USB 2.0 useless? –  Pascal Schilling Sep 27 '12 at 8:59

It seems to be a very common faults with ASUS laptops and the root cause of the problem at least for newer laptops is the USB fast charge or USB Boost charge software. Uninstall that and you're all set. Hope this helped.

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