I have Western Digital My Passport Essential Portable Hard Drive with USB3 and
Until about two or three months ago when I connected that to My Laptop USB3 port, that worked very well. But now when I'm connecting that to My device, The system does not detect any Hard Drives. When plug in the USB2 port is working properly. I connected that to another Laptop whit USB3 port but I had the same problem. I tested My Laptop port with a Flash Memory by USB3 and ports were healthy and I'm sure they are working. For this issue, I changed the windows, but it still did not work. What can I do?
Thanks in advance.