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I have a win7 64-bit system that cannot read burnt CD-R's (even ones it burnt itself!). How can I troubleshoot and correct this?

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Just replace the hardware. –  Ramhound Oct 2 '12 at 19:06

2 Answers 2

If the discs can be read fine on another PC, try a good DVD lens cleaner and see if that helps. If it doesn't, change the DVD drive.

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So you think there's not way to fix the existing one? –  MAW74656 Oct 2 '12 at 18:28
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The drive has separate read and write lasers, so if one is malfunctioning I'm not sure what can be done to fix it. You'd probably need to take it to a hardware repair shop, but given how cheap DVD drives are nowadays I highly recommend you simply get a new one. –  Karan Oct 2 '12 at 18:54
up vote 1 down vote accepted

Well replacing the hardware made no difference, which confused the hell out of me. But on accident, I realized that the drive could write but not read from win7, but it could read within XP Mode! XP mode was taking over the drives read capability!

So, I shutdown the XP Mode VM, changed its CD drive to none instead of the physical (Because I don't need it in XP Mode usually), and viola! I can now read CD's again in Win7.

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