Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have a WD MyBook Essential 3TB that stopped being recognized in every computer. But the HDD seems fine. I disassembled it and got it out of the WD case, now I have a WD30EZRS HDD but it is encrypted.

I KNOW the password used to encrypt, but need to know how or if there is some way / software that can use to read the data inside.

share|improve this question
What encryption technology was used? something that WD provided? Bitlocker? – jcrawfordor Oct 2 '12 at 21:53
It's the own MyBook Essential system, it used to pop a cd-drive in windows/mac where it has their software "Smartware". On the first time use, we install it and it requests to create a password. Then, averytime we connect it, it pops the same cd-drive with autorun, and it opens a windows where it asks for the password. Then it used to show the actual hdd content, unencrypted. This thing uses hardware encryption, through the case, I believe, using that smartware app. – Hportela Oct 2 '12 at 22:02
Today I thought about replacing the USB3-SATA + encryption board, and found this online: WD MY BOOK Essential PCBA 4061-705089-001 USB3.0 Control Board. Anyone thinks that with that replaced in the case, I might get it working along with the encryption password? I just want to get the data inside. After getting that data from the HDD, I'll just format the disk an get a NAS. No more closed external disk cases. – Hportela Oct 3 '12 at 14:22

might be too late for you, but for future people with this issue - yes, replacing that board should have worked just fine, as the password is actually stored on a "secret" sector of the hard disk itself. If this is the board was what actually failed, replacing it should make you right as rain. On a side note - even if you had not set a password, these controllers encrypt the data 100% of the time no matter what - but only ask for a password if you have one set. If there is no password set, it simply automatically decrypts the data for you.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.