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The Apple bluetooth wireless keyboard is installed on Windows, sometime it becomes unresponsive (meaning nothing that's typed in is received by the computer), but it becomes responsive again when I open the tab in Bluetooth Devices -> keyboard properties -> Services. Is there a solution to keep it responsive?

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2 Answers

up vote 1 down vote accepted

Because the Bluetooth wireless keyboard uses your Bluetooth adapter. Go to device manager, open the Properties menu of your Bluetooth adapter --> Power Management. Uncheck "Allow the computer to turn off this device to save power." Then the keyboard shouldn't turn off again.

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I suggest first to fully patch your computer, also including optional updates in Windows Update.

Then find your keyboard in Device Manager, right-click and choose Properties, go to the Power Management tab and uncheck "Allow the computer to turn off this device to save power".

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under keyboard, "allow the computer to turn off this device to save power" was checked off by default. And my bluetooth device doesn't that that option. –  user22105 Oct 27 '12 at 17:08
    
Check in Control Panel / Power Option / Change plan settings / Change advanced power settings / Wireless Adapter Settings / Power Saving Mode. You may try to put it on Maximum Performance. If this doesn't help, maybe some other power setting may apply. –  harrymc Oct 27 '12 at 18:47
    
i've changed everything to "High Performance" keyboard sometimes is still unresponsive =( –  user22105 Oct 27 '12 at 20:36
    
Only additional advice I can think of is (1) ensure your drivers are up to date, (2) try another keyboard to see if this is a hardware problem. –  harrymc Oct 28 '12 at 11:37
    
(1) device driver is up to date (2) no other keyboard to test if it's hardware problem... –  user22105 Oct 31 '12 at 9:56
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