Sign up ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I have a Dell XPS 15z. Under Windows 7, I was seeing the problem where Windows wouldn't resume from hibernation on every other reboot. In other words, I could cold boot, and it would hibernate and resume correctly multiple times. If I then did a Restart, when it tried to next resume from hibernate, it would fail, and do a cold restart, and then hibernate would work find again. There is nothing useful in the event log - all it says is that the last shutdown's success was set to false, and then it says "Windows failed to resume from hibernate with error status 0xc0000411".

I'm now getting the same problem on Windows 8.

Does anyone have any ideas? Is there any more logging or diagnostics I can turn on to find out more?

share|improve this question
Did you updated the laptop BIOS to latest version? – Mohammad Hassan Oct 9 '12 at 11:04
Yes. It's all up to date, as are drivers. – citizenmatt Nov 20 '12 at 9:56
I am sure I had this problem already, and I had to download a "restricted" hotfix (they emailed me the download link) that fixed it, but I don't remember what it was. – ChrisN Dec 25 '12 at 4:47
I have seen another Dell laptop with similar problem. It's problem was graphic driver. So your problem is seemingly related with drivers. – Haplo Oct 30 '14 at 18:27
possible duplicate… – Francisco Tapia May 28 at 19:28

4 Answers 4

Check your BIOS boot order. Sometimes if set to boot from another device (i.e. USB, Network PXE, etc) before the local HDD I think it can somehow interfere with the cached hibernation file sometimes. See if switching boot order to HDD first helps at all.


share|improve this answer

I would say your OS's files have become inconsistent. I recommend this simple command (in Command Prompt) to renew your system:

sfc /scannow

is all you need to initiate that repair function (that is a framework included in windows) and let it run. It may take a bit if your system has some holes. If you are curious to know other functions of this framework you can type sfc /? into Command Prompt.

share|improve this answer

try this:

1) Disable Hibernation. 2) Delete the hiberfil.sys file. 3) Reboot the computer and run 'Disk Cleanup.' 4) Defragment the drive. 5) Reboot one more time. 6) Reenable Hibernation.

here info to delete the hibernation files.

I’ve previously written a post explaining what the hiberfil.sys file is and how you can remove it in Windows Vista. In Windows 7, you the hibernation file can still take up a large amount of space on your hard drive.

In this post, we will show you how to delete the hiberfil.sys file and how to turn off hibernation. You can free up a decent amount of space by doing this.

Delete Hiberfil.sys File To delete this file, you have to use the command prompt to manually turn off hibernation. If you turn off hibernation via Power Options (which I will show you next), it will not delete the actual file itself.

Open a command prompt in Windows 7 by typing command in the search box. Right click Command Prompt and choose Run as Administrator.

delete hiberfil sys

To turn off or disable hibernation, type the following command at the prompt:

powercfg –h off

after that you should turn on again the hibernation

powercfg –h on

here some more info

share|improve this answer

Unfortunately sleep and hibernation modes depend on many factors: how the hardware works, how the PC hardware systems interact with each other, how ugly the device drivers are written and in rare cases - which software did you run (yes, Windows isn't a 100% fortress and can make the PC to run wrong after some software has been started).

Usually problems arise in desktop PCs as they have components from different vendors. Laptops usually have finely tuned components that fit each other. But even there no guarantee could be given.

Here is my experience:

I encountered full Windows destruction after a PC went a couple of time to hibernate mode: some of drivers supposedly couldn't correctly recover their state that must correspond to current hardware state; memory had been corrupted and it affected in some way important system data. Then this data had been written to disk and Windows was finished.

One of laptops has been used in battery backed sleep mode. It was put in sleep mode for a couple times each day and finally Windows Vista began to encounter strange errors and worked decently only without paging file. The final moment of all this was that Windows initiated chkdsk and hung at every boot on phase 5. I replaced the HDD, cloned the system and everything repeated again: after a year the system went to unusable state.

My wife's laptop sometimes refuses to wake up from sleep. All it shows is a black screen and high fan speed.

There are plenty of problems related to sleep modes. On every PC it is a lottery with 40% of winning chance.

So my advise is to put up with it and disable the hibernation mode.

share|improve this answer

protected by Community Aug 15 at 22:01

Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on this site.

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.