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My iPhone and iPad are connected to my Exchange server, and right after an e-mail is sent, both of them light up and receive it.

I also run Outlook 2010 (connected to the same Exchange server), and starting a few days ago it stopped receiving e-mail right after it is sent. Sometimes it will come in 10 minutes late, other times, it won't come in until I restart Outlook. All the e-mail will come in when I restart Outlook.

Any thoughts on what's going on?

Update 1: Here's an image of my connection status:

enter image description here

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Does it (Outlook client) ever get disconnected from the Exchange server? Do you have trouble sending and receiving or just receiving? What is the connectivity output of doing a ctrl + right click -> Connection Status on the Outlook icon in the system tray? –  jmreicha Oct 10 '12 at 21:06
    
@jmreicha I attached an image of my connection status - if I press reconnect, all of the mail comes in. –  Kirk Oct 11 '12 at 17:12
    
Does going to File->Options->Advanced, then click Send and Receive and put a check next to Schedule an automatic send/receive every 5 minutes help at all? –  j_bombay Oct 11 '12 at 18:04
    
I don't think that I have enough information but I suspect that your connection is being reset somehow. Do other users have this same problem? How often does it happen? When did it start happening? –  jmreicha Oct 11 '12 at 19:36
    
I have the same issue –  Andrew May 12 '13 at 5:32

1 Answer 1

Repair the OST file. Sometimes the OST file becomes corrupt, go to Program Files\Microsoft Office\OFFICE12 and run Scanpst.exe.

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This would be more likely if it just stopped being able to write to or read from the PST altogether, but if just restarting outlook makes it work for a while again, then it is more likely something else. In these cases a pcap of the traffic is a better bet than just shooting at random solutions rarely works well. –  MaQleod Aug 2 at 19:11

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