I have been having some trouble with a dell XPS 15 laptop that I recently purchased. It is under a month old, and a problem has occurred, upon logging on just after start up, the computer will just sit on a black log on screen (with the mouse still visible and active) for a few minutes. it is extremely annoying, especially when I'm in a rush. the laptop is under a month old.
So far, I have tried to update the drivers, all Windows update, and still, nothing. also, it doesn't seem to do it when I log into safe mode, or if it does, it will do it for less than 10 seconds, then load the desktop (in normal boot, it usually takes a few minutes). I have also run a number of the inbuilt diagnostics, but found no errors.
I want to avoid having to do a system restore for as long as I can. does anyone know anything that can help?
(The laptop is running a 500GB SSD, 2GB Nvidia 640M, 8GB RAM, 3rd gen i7 Quad Core with 8 threads)