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On my win7 machine when I watch a movie in XBMC, once per hour the desktop regains the focus. The movie keeps playing, but in the background now, so I can only hear it. It is quite irritating.

I noticed, that the Windows Application log always contains two entres for this time: "The description for Event ID 0 from source Self-service Plug-in cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."

One entry is for starting, and one for stopping 60 seconds later. This keeps repeating, every two starts 3600 seconds apart.

How can I repair it? How can I find out which service it is?

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Is there any Citrix product installed? –  Moab Oct 13 '12 at 21:50
    
yes, but it has been installed several times in the last few years, and never had this problem. Should I remove it? –  András Oct 13 '12 at 21:56
    
The only useful google results for "self service plug in", refers to citrix products, remove it and reinstall if you need the software. –  Moab Oct 13 '12 at 23:34
    
Thanks, removing it worked. I will have to wait and see if it happens again after I reinstall it. –  András Oct 14 '12 at 11:23
    
It seems to have worked - I suggest you to answer your own question here. –  Peter I Feb 26 '13 at 8:43
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1 Answer

up vote 0 down vote accepted

Moab suggested to remove the Citrix program. I did it, and it solved the problem.

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