We have a third party system in place that as one part of its duties hosts RTF files that a user can open, make changes to, and save back into the document management system.
Recently we have begun upgrading users to Office 2007 from 2003. We are now hearing that when some users open these documents, they open as Read Only (even though there is no document protection in place and the files are set for Unrestricted Access).
Other users though, who also have Word 2007, report no problems. There were no problems for anyone when Word 2003 was being used.
I'm sure it's a setting in Word but I'm having a lot of difficulty in identifying where the issue could be. Looking for any assistance on why these RTF files are opening as Read Only for some and not for others when using Word 2007.