Hopefully someone out there has an answer, but I have a couple lines in an existing configuration I need to fix and with a somewhat weak understanding of how Asterisk works.
First off, I have a department that wants to have all of their phones ring at the same time when a caller comes in and chooses to contact this department (customer service). So far, no problem.
exten => 12000,1,Dial(SIP/13227&SIP/11205&SIP/11216&SIP/11220&SIP/11237&SIP/11241&SIP/11244&SIP/11258&SIP/11260&SIP/11267&SIP/11272&SIP/11285&SIP/11291&SIP/11299,30,rwW)
However, now I have a problem since I have some people working remotely for this department. How can I tell Asterisk to dial his personal phone number at the same time as these internal extensions? So far all I have to work with on 'how' to dial to a personal phone number is this example:
exten => 11229,1,Dial(Local/(PHONE NUMBER)@internal||Wmorg)
Is it possible to add the second line for dialing to an external number to the line for internal numbers? Or could I simply create two lines with the same priority so that Asterisk will read the two lines and determine that they should be done at the same time?