I cannot connect to the internet on my year old PC. Two reps from AT&T have come to my home to help, but could not figure out the problem.
The first rep could not figure it out. The second rep said it was a problem with the expired Norton antivirus. He said there was a firewall problem, because I did not renew. He deleted the software, but it did not solve the problem.
I've only had the PC for a year. I only use it to shop, pay bills and games. I've used no memory and I'm totally green when it comes to computers.
My PC spec:
- CPU: AMD Dual-Core E2-3000m 1.8 GHz
- GPU: AMD Radeon HD 6380G
- RAM: 4GB
- OS: Windows 7 Home 64-bit