Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm running Windows 8 Pro (x64) on my home desktop. Everything is working well (very very differently, but well) except for the Store application. Several days ago, I got an update notification that listed 8 application updates. I hit the link to install the updates, but only six of them installed.

Now I have Updates(2) showing in the store's notification area, and whenever I try to look for the updates the Store goes into "searching" mode (the circles/dots animation) and never finishes the search. Is there any way that I can reset the Store app? I have tried re-downloading it with no success.

share|improve this question
Maybe the servers are under heavy load? Try over the next few days and see if it sorts itself out. – Karan Oct 26 '12 at 22:39
Does the Event Log report anything? What's using a lot of CPU in the task manager? – Tom Wijsman Oct 26 '12 at 22:43
It's been happening for several days now, so I don't think it's load related. – Roger Oct 27 '12 at 2:22
Nothing odd in the event log, and CPU usage is under 5% (on an 8 core machine). Rebooting does not help. – Roger Oct 27 '12 at 2:25
up vote 0 down vote accepted

I eventually did a System Restore and the problem is gone. I'm not sure what caused it - I assume that I installed some other software that interfered with the Store's ability to communicate. The only thing that comes to mind is a Diablo III update, but I'm not sure whether that could have caused the problem. At any rate it's working now.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.