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Has anyone encountered the DRM error with netflix in Windows 8 and found a fix for it. I consistently get prompted to install silverlight, and am informed of its successful installation, yet like a continuous loop Im asked to install it again @ the beginning of streaming a movie.

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Have you tried different browsers? – Joel Coehoorn Nov 1 '12 at 23:50
Wait are we talking about the app or netflix on the browser here? – Matthew Wong Nov 1 '12 at 23:50
up vote 4 down vote accepted

Can you try and seeing if going to C:\ProgramData\Microsoft\PlayReady and deleting mspr.hds solves your problem?

Credit: TechNet Answers

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Yeah that doesen't seem to be having much of an effect. – Ccorock Nov 1 '12 at 23:51
Nope after I did a reboot it works now. Thanks for the help. – Ccorock Nov 1 '12 at 23:56

For me, I had to:

  • Close all Chrome windows (and any other browsers)

  • Check my systray and right-click any Chrome icons and click Exit

  • Delete C:\ProgramData\Microsoft\PlayReady\mspr.hds

  • Start Internet Explorer

  • Login to Netflix, attempt to play a video, get the error at 20% after a long freeze

  • Close IE

  • Delete mspr.hds again

  • Open IE and try to play again, get another error at 98%

  • Close IE and delete mspr.hds again

  • Open IE one last time and play

Then it worked, in both IE and Chrome.

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