Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I've imported some pictures to my "My Pictures" folder using Adobe Lightroom, but the Pictures app doesn't seem to notice the new files? Is there some way to force it to refresh its library?

To be clear,

Pictures are sorted under C:\Users\<username>\Pictures\ by year, then date; for example: C:\Users\<username>\Pictures\2012\2012-10-20, these show, however those in C:\Users\<username>\Pictures\2012\2012-10-29 do not, despite coming from the same camera, being in the same format, thumbnails working in Exporer, the pictures opening in the Pictures app via a double click in explorer, and Windows Media Centre having no problems.

I have tried excluding the Pictures library, and reincluding it, but that had no effect. It has taken three or four reboots for even the folders to show up in the app, but it reports them as empty

share|improve this question
So the images have actually been copied to C:\Users\<username>\Pictures, or did you simply add some location to the Pictures Library? – Karan Nov 3 '12 at 18:08
Strictly speaking, they are in a folder structure C:\Users\<username>\Pictures\2012\2012-11-03 (and other folders under 2012 show OK) – Rowland Shaw Nov 3 '12 at 18:10
Does a logoff/logon or a reboot help refresh the cache? – Karan Nov 3 '12 at 18:11
@Karan no, have completely shut down/rebooted since adding the newer photos – Rowland Shaw Nov 3 '12 at 19:47
do the photos open with the photos app? go to the folder and open those pics with the app. if they don't then that might be the reason – pratnala Nov 4 '12 at 6:31
up vote 1 down vote accepted

This can happen if Windows Search hasn't had a chance to index the photos yet, or the index is corrupt. Rebuilding the index can force the pictures app to rebuild its own index.

to rebuild the index, or ensure the relevant folders are included from the Start screen, type Indexing Options and choose the option of that name that appears under the "settings" section.

If the option doesn't appear, it may be due to the search service having been disabled (for example, to install Outlook 2013 on x64), so it would need to be reinstalled from control panel.

share|improve this answer

I have found that I can get the Photos app (and/or search indexer) to refresh the index to include photos that were newly added to a folder, by going to the folder in Windows Explorer, and explicitly opening one of the new photos from there with the Photos app.

share|improve this answer

Microsoft has posted some generic troubleshooting instructions for Metro/Modern UI apps:

What to do if you have problems with an app.

At the end of the post is a link to a diagnostic app that can be run, as well.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.