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I'm using Windows 7 Professional with SP1. I have a Virgin Super Hub (Netgear wireless router and modem combined).

I have a wireless connection to a laptop which is fine.

I have a wired connection to a desktop that is fine most of the time, but almost every day when I first turn it on I cannot access the internet.

  • I right-click on the network icon in my task bar and click 'troubleshoot problems'.
  • It goes through its diagnostics.
  • It eventually comes up with ' the default gateway is not available' and 'fixed'.
  • Then I can access the internet without issue for the whole day.

I've tried updating drivers, and using a static IP, but neither had any positive effect.

Any ideas?

EDIT: Strangely - I can access the internet at the moment (obviously) but I cannot access my router. If I go to I get a 'page does not exist' error.

I can ping but not with -r 1 - with that I get timeouts.

How can my internet be working but I cannot communicate with my router?

EDIT: Rebooted my router and now works. But pinging any address with -r 1 times out.

Not sure if any of that is related to the actual issue - my default gateway getting "lost" every now and again.

share|improve this question
Are you sure that is the IP of your router? And what do you mean "page does not exist", you get no response or you get a 404? – MDeSchaepmeester Nov 4 '12 at 1:50
I will check that the address is correct - but I'm sure I've connected to it before now using that address. Sorry the actual message I get on Chrome is "Oops! Google Chrome could not connect to" – Pete Oakey Nov 4 '12 at 12:28
See the edit to my question - I can access my router now that I have rebooted it, but still not sure about the original issue. – Pete Oakey Nov 4 '12 at 12:35

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