Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have a Windows 7 PC and Sony DCR-SR88 handycam. I need to transfer all my videos from the handycam to my PC.

When I try to connect to the PC via USB, it detects the handycam's drive on my PC and shows the used memory correctly, but when I open a folder, it says "folder is empty".

How I can copy the files?

I have tried following:

  • Changed the USB cable.
  • Changed the USB port.
  • I can play the videos with the handycam, but the same files aren't visible in PC when connected in USB mode.
share|improve this question
    
Are you sure you have videos on it? Try to play them back with the camera and let us know... – Mikhail Nov 4 '12 at 12:32
    
yes its there, i could play – Jereen Peter Nov 4 '12 at 13:10
    
What does the folder tree look like when you open it in Explorer? Are you sure you're looking in the right folder? – Ƭᴇcʜιᴇ007 Nov 4 '12 at 17:00
    
Isn't there some proprietary Sony software that you got as part of the package? – Karan Nov 4 '12 at 23:44

That can possible that your data is hidden because of some virus or another reason.

Press Alt to reveal menu, then check Show Hidden Files and Folder from Tools > Folder option > View and uncheck Hide Protected operating system files (Recommended).

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .