Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I got an asus zenbook prime a few months ago and some of the keys aren't working anymore. Specifically I can't use the ~, 1, 2, -, backspace, q, e, a, z, or x keys. I don't use it that much so it seems unlikely that the cause is dirt. Please help.

share|improve this question
    
If you know what you are doing you should open it up and make sure the cable from the board to the keyboard is in snug. –  Wijagels Nov 9 '12 at 4:02
    
I definitely don't know what I'm doing in that respect. –  Alwaysdeadfred Nov 9 '12 at 4:12
    
If you google for '<your laptop model> disassembly instructions', there are guides for taking machines apart, with pictures. You'd only need to get to the part with 'remove keyboard', then instead of detaching the cable check it's firmly attached. Then undo steps to put it back together. –  jam Nov 9 '12 at 8:01
add comment

2 Answers

It seems to be a hardware issue. Take it to a computer hardware repair shop.

You could try using a key mapper to map the unusable to keys to other keys that you do not use often.

Have a look at this link for a key mapper that suit your needs.

share|improve this answer
add comment

multipin connector has come loose.

http://www.ifixit.com/Guide/Unresponsive+Keyboard+Keys/11932/1

share|improve this answer
    
Welcome to Super User! Generally we like answers on the site to be able to stand on their own - Links are great, but if that link ever breaks the answer should have enough information to still be helpful. Please consider editing your answer to include more detail. See the FAQ for more info. –  slm Apr 30 '13 at 23:41
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.