I have a dell inspiron 15r SE, it's less than a week old. The windows was locked (and i forgot the password) so i figured i'll restart and reset the password from safe mode. but it seemed that something was preventing it from restart (probably some of my stuff i was working on) so i forced a restart.
Now the laptop won't go past the Dell screen i can access the setup and the boot screens i have nothing attached to the laptop and i've run a diagnostic test from boot screen didn't detect any errors (running a through test now will take some time)
i've tried removing the battery or just booting from the battery no change.