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I have Windows 7 64 bit. Few days ago, I installed 32 bit Microsoft Office and Microsoft Visio 2010.

Later, I wanted now to try Microsoft Visio 2013 64 bit. Hence with Revo Uninstaller Pro and CCleaner I completely removed Microsoft Office and Visio 2010 and restarted my PC.

But now every time i try installing Microsoft Visio 2013 x64, I get the message:

We can't install the 64-bit version of Office because we found the following 32-bit programms on your PC:

  Microsoft Office Visio 2010

Please uninstall all 32-bit Office programs, then retry installing 64-bit Office.

I want to install the 64 bit version (not 32-bit) of Microsoft Visio 2013 but i don't understand why i get the message. I no longer have Microsoft Visio 2010 on my PC. Has anyone experienced the same problem, maybe there is something left in Registry ?

UPDATE: I was searching all day for a solution, but here on this forum, someone mentioned something about Microsoft Fix It.

So I went to Microsoft Support page here : and installed Microsoft Fix It for Office uninstallation issue. After that I restarted my PC and now the problem is gone. Check now here and here

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Why not re-install Office and Visio 32-bit and then uninstall them properly (you know Add/Remove Programs right?) instead of letting a 3rd party program rip and slash it out? :) – Ƭᴇcʜιᴇ007 Nov 9 '12 at 19:11
@techie007 thank you for your answer. I actually too don't like too use 3rd party programs and mess arround with the registry, but this could not be uninstalled with the Add/remove Programm. I think it is a Windows Bug, the problem has to do something with the test version of Microsoft Office 2010. But i used Microsoft Fix It and it removed some files from the registry, now i can install Visio 2013 64-Bit – Devid Nov 9 '12 at 19:17
@Devid - A Microsoft Fixit is a great deal safer then using Revo Uninstaller Pro and CCleaner futhermore its not a third-party tool its first-party. – Ramhound Nov 9 '12 at 19:59
Instead of adding solutions to the question, you can (and should) answer your own question, and accept your own answer if you prefer. – Karan Feb 8 '13 at 22:59
up vote 2 down vote accepted

Try uninstalling Office 2010 as per this KB Article. This KB will help remove any lingering Office 2010 registry keys.

share|improve this answer
thank you very much – Devid Nov 9 '12 at 19:09

you can try to perform a quick repair the existing office installation. I don't recommend an online installation as it may reset the activation settings. for more understanding, I hope the below link should be useful for you.

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