I have an HP-G71-340US notebook that I purchased 11/29/09.
When I power it up, a black screen comes on that shows "serial number not found" and it also says that my copy of Windows 7 Home Basic is not genuine – but my computer came with Windows 7 Home Premium.
In BIOS, my serial number is not shown either and I did pull out the little battery to reset it which allowed me to bypass the suddenly new locked BIOS that needed a password to enter.
I'm sure this is a masterpiece created by my 6 or 9 yr old child while trying to play on my laptop.
Can I fix these two problems?