Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I tried to upgrade Ubuntu from 11.10 to 12.04. I left it for 24 hours but the upgrade did not complete. Hence I cancelled the upgrade.

I thought I will copy all the files that I have to a DVD/CD and try try downloading a copy of Ubuntu. But now, I cannot open any file or copy them. I cannot even shutdown my laptop.

I have many important files on my laptop. Can someone help me retrieve my files from my laptop?

share|improve this question
add comment

1 Answer

If you have access to a different laptop/PC, you can download Ubuntu Live CD, and boot your hung laptop with the live CD. Once you do that you can safely copy over your data to a backup drive or burn it on a DVD and then re-install Ubuntu on your laptop.

Guide on creating and using a Live CD can be found here.

Guid on re-installing XUbuntu is here.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.