Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I have downloaded the Remote app made by Apple, to allow controlling of iTunes via my iPhone.

Following the steps, I am able to

  • See my iPhone appear in my iTunes
  • Clicking it prompts me to enter my passcode
  • Entering the passcode from the iPhone says "verifying remote passcode" in iTunes
  • Then it just makes a ding sound and returns me to the blank prompt

I have tried

  • Restarting both my computer and iPhone
  • Ensuring there are no firewalls running (Comodo and Windows Firewall)

Does anyone know what I might try next to get it to work?

Thanks

UPDATE

I just updated to the latest iTunes.

share|improve this question
add comment

3 Answers 3

up vote 2 down vote accepted

I've had this problem a number of times

The thing that works for me is from iTunes: Edit-> Preferences. From the Devices tab, there is a button called 'Forget All Remotes' give that a click and restart iTunes.

share|improve this answer
add comment

After a lot of searching, I found the answer.

What worked for me was to simply reset my router.

share|improve this answer
add comment

After much searching on this problem the answer was to uninstall Bonjour that came with iTunes and download the latest version and install it. It instantly fixed the problem

Download Bonjour for Windows 1.0.6 here:

http://download.cnet.com/Bonjour-for-Windows/3000-18507_4-93550.html

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.