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I've got Family Safety up and running nicely on a Windows 8 Surface, with two parent accounts and two child accounts.

When one of the child accounts reaches its time limit, the user can "Ask a parent for more time". However, the next dialog doesn't allow the parents to choose which parent account to use - it always comes up with my account, and my wife can't log in to authorise.

How can I allow the her account to allow more time/authorise sites etc?

She can use the same Live login on our Windows 7 computers to control these settings, and is listed as a Parent on the Family Safety website.

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Why don't you have a single account you both know the information too for only this purpose? Windows RT isn't Windows 7 lots changed in Family Safety with Windows 8/Windows RT –  Ramhound Nov 15 '12 at 22:53
    
I imagine there is a method... creating more accounts is just a workaround. –  ekaj Nov 16 '12 at 0:38
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are you both administrators ? also as far as i can tell, it will use whichever account you used to set up the family safety for that user. –  Taylor Gibb Nov 16 '12 at 5:53
    
TaylorGibb - That seems to be the Key - only my account is an administrator. @Ramhound - I could indeed make a single account that we both know the password too for this, but then that would clutter up my start screen/logins dropdown, etc. There's definitely an argument to creating a single "admin" user account and demoting mine down to a standard user, but there's also the issue of "yet another password to remember" that I don't like or want. –  Zhaph - Ben Duguid Nov 16 '12 at 11:41
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A single account would defeat the point of it all. –  Jerry Nixon Dec 7 '12 at 20:53

1 Answer 1

up vote 1 down vote accepted

I had exactly this problem and after much fiddling, the answer is to make sure that your second parent is also set up as an Administrator User on each machine, you will then get the choice of either parent at the family safety prompts.

Even if they are set up as a parent they will not be prompted as a Standard User.

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