Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Juniper Network Connect.app stopped working for me out of the blue, i made no upgrades recently. i see the following log, what else can i investigate?

Process:         ncproxyd [5322]
Path:            /usr/local/juniper/nc/7.1.0/ncproxyd
Identifier:      ncproxyd
Version:         ??? (???)
Code Type:       X86 (Native)
Parent Process:  Network Connect [5319]

Date/Time:       2012-11-20 10:00:28.254 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000038a
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   net.juniper.DSCoreServices      0x1106e8aa 0x11000000 + 452778
1   net.juniper.DSCoreServices      0x11019eff DSRouteUtils::RouteTableIterator::next() + 19
2   net.juniper.DSCoreServices      0x1104df7a RouteMonitor::get_curr_routes() + 304
3   net.juniper.DSCoreServices      0x1104ee11 RouteMonitor::takeSysRoutesSnapshot() + 39
4   net.juniper.DSCoreServices      0x1104effe RouteMonitor::init(unsigned int) + 18
5   ncproxyd                        0x00005ab4 start + 12248
6   net.juniper.DSCoreServices      0x11018de6 DSIPC::call_function(void (*)(...), char const*, int*, int) + 100
7   net.juniper.DSCoreServices      0x11019b10 DSIPC::handle_message(DSIPCMessage*) + 672
8   net.juniper.DSCoreServices      0x11019d82 DSIPC::receive_message(unsigned char*, int) + 596
9   ncproxyd                        0x0000553a start + 10846
10  ncproxyd                        0x00002bea start + 270
11  ncproxyd                        0x00002b05 start + 41

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib               0x937fd382 kevent + 10
1   libSystem.B.dylib               0x937fda9c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib               0x937fcf59 _dispatch_queue_invoke + 163
3   libSystem.B.dylib               0x937fccfe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib               0x937fc781 _pthread_wqthread + 390
5   libSystem.B.dylib               0x937fc5c6 start_wqthread + 30

Thread 2:
0   libSystem.B.dylib               0x937fc412 __workq_kernreturn + 10
1   libSystem.B.dylib               0x937fc9a8 _pthread_wqthread + 941
2   libSystem.B.dylib               0x937fc5c6 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00214f60  ebx: 0x1106e815  ecx: 0x00000380  edx: 0x000003dc
  edi: 0x00000380  esi: 0x00214f80  ebp: 0xbfffecc8  esp: 0xbfffec30
   ss: 0x0000001f  efl: 0x00010202  eip: 0x1106e8aa   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0x0000038a

Binary Images:
    0x1000 -     0x8ffd +ncproxyd ??? (???) /usr/local/juniper/nc/7.1.0/ncproxyd
   0x2a000 -    0x50fff  libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <9203FADE-F4F2-2245-A32E-BD88819D314D> /usr/lib/libssl.0.9.7.dylib
   0x5f000 -   0x114fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x11000000 - 0x11078fdb +net.juniper.DSCoreServices 2.0.0 (compatibility 1.0.0) /Library/Frameworks/net.juniper.DSCoreServices.framework/Versions/7.1.0/net.juniper.DSCoreServices
0x8fe00000 - 0x8fe4163b  dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x90003000 - 0x90017fe7  libbsm.0.dylib ??? (???) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> /usr/lib/libbsm.0.dylib
0x90a69000 - 0x90a75ff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x90a76000 - 0x90a83ff7  com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x91166000 - 0x91169fe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9152f000 - 0x91573fe7  com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x9168a000 - 0x91755fef  com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91756000 - 0x91758fe7  com.apple.ExceptionHandling 1.5 (10) <03218275-EBEC-39AA-895A-BA72A5FDBB7A> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
0x91b6f000 - 0x91c6ffe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
0x92460000 - 0x9250dfe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x9349d000 - 0x934bffef  com.apple.DirectoryService.Framework 3.6 (621.15) <F38894EA-2C13-7FC5-C084-94DA0B5B6B68> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x935ee000 - 0x9362bff7  com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x937d6000 - 0x9397dff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x93e46000 - 0x93fc1fe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x94cd1000 - 0x94d7dfe7  com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x94d8c000 - 0x94db2ffb  com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x94e58000 - 0x950beff7  com.apple.security 6.1.2 (55002) <3FA54D69-5476-78DD-0AFC-D6697263890E> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x950cb000 - 0x9514bfeb  com.apple.SearchKit 1.3.0 (1.3.0) <7AE32A31-2B8E-E271-C03A-7A0F7BAFC85C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x95800000 - 0x9580efe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x9580f000 - 0x95855ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x9594a000 - 0x95953ff7  com.apple.DiskArbitration 2.3 (2.3) <6AA6DDF6-AFC3-BBDB-751A-64AE3580A49E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9652a000 - 0x96552ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x96553000 - 0x965f0fe3  com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x968be000 - 0x96bdeff3  com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x98921000 - 0x98954ff7  com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x98977000 - 0x98af9fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <50A70082-F800-93D8-1A7C-C95AAB1F352C> /usr/lib/libicucore.A.dylib
0x98e20000 - 0x98e7dff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99706000 - 0x997bffe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x99f33000 - 0x99f9dfe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x9a96f000 - 0x9abe0fef  com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9abf4000 - 0x9abf4ff7  com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
share|improve this question
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.