Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

In our small company we have laptops as well as PCs connected to a Belkin router with a 2mbps Broadband Internet. The PCs are connected through LAN cables and laptops through WLAN. The problem is that most of the time the laptops cant access internet. The websites don't load in browser giving the Problem Loading Page error, although in the task bar the router shows "internet access"(windows 7). This happens 90% of the time. But the two PCs connected(over ethernet) never get this error. Websites always load up in the PC. I am guessing it has something to do with the difference in Ethernet and WLAN protocols. Once we tried connecting the Laptops too with ethernet cable, but the problem persisted. Is there anything I can do to improve Internet Access on the laptops?

share|improve this question
While the laptops where connected with a cable, where the wireless connections disabled? – Ariaan Nov 21 '12 at 13:36
Yes, when the laptops were connected with cables, wifi was disconnected – user603125 Nov 21 '12 at 14:25
It doesn't make any sense why the laptops are showing this behavior, even if they're connected directly. They have no problem connecting at home or other networks? Is there perhaps a Windows domain-server with DHCP&DNS-service? – Ariaan Nov 21 '12 at 14:45
Do the laptops browse the Internet properly if connected at a different location (not the company network), like a public WIFI hotspot? – CharlieRB Nov 21 '12 at 15:15
@CharlieRB The laptops show the same behavior while wired... – Ariaan Nov 21 '12 at 16:41

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.