Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

My brother in law is having a strange problem.

First off, PC Specs:

AMD 2400+ CPU 512 RAM 80Gig hardrive

PC is about 5 years old now.

PROBLEM: So he's been running Windows 2000 for ages and FINALLY decided to upgrade to Windows XP SP2. So he got it and tried to install it. After formatting his drive, he had to try 4 times to get the install completed as it kept freezing during the install, it was NOT bluescreening though, just locking up.

Now that XP and both Service Packs are installed, the PC is still randomly locking up often. Now, to my mind, if it was a RAM problem, the pc would be BSOD'ing but its not, just locking up. Could this be a harddrive problem? Western Digital harddrive after 5 years of use.....

Thanks!

share|improve this question
1  
Have you tried going onto event viewer and seeing if it shows any problems happening –  admintech Oct 5 '09 at 9:23
1  
For checking the RAM, you could get a Linux-LiveCD (f.e. Ubuntu) which have memeory testers (memtest86 or something). –  Bobby Oct 5 '09 at 9:43
    
My brother in law lives a few hundred kilometers away, will try talk him through it on the phone though, thanks guys –  StevenMcD Oct 5 '09 at 9:48
    
Did he install over Win2k or do a fresh installation? –  CodeByMoonlight Oct 5 '09 at 12:13
1  
@CodyByMonlight: Fresh Install "After formatting his drive, he had to try 4 times to get the install completed..." –  Bobby Oct 5 '09 at 12:44
add comment

1 Answer 1

up vote 1 down vote accepted

Sounds like bad hardware somewhere. Could be the HD, but could also be RAM, mobo, etc...

share|improve this answer
    
although this was resolved by us a few days later, it was a RAM issue as I suspected. Since this is the only answer on the question, I will mark it as correct –  StevenMcD Aug 2 '10 at 11:40
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.