I am attempting to check for updates using the Adobe Application Manager on Windows 8 and I get this error:
The update server is not responding. The server might be offline temporarily, or the Internet or firewall settings may be incorrect.
I have seen this error before on Windows 7 and remembered that I needed to disable the Microsoft Virtual WiFi Miniport Adapter. I navigated to the correct place but the Miniport Adapter was not there. After a bit of searching across several forums I saw a recommendation to change
<logLevel>10</logLevel>. I attempted that and again it still did not work. I have also tried disabling my anti-virus protection and disabling Windows Firewall. Neither worked.
I am not sure what else to try or do at this point.
Are there any other recommendations to solve this issue?
- I am running Windows 8 Pro using the Creative Cloud Version of CS6.
- I check for updates by choosing
Updatesfrom within any Adobe Application
- This issue was not present in Windows 7 before I upgraded to Windows 8
I originally posted this question on the Adobe Forums and received no help there.