Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Few days back I installed Windows 8 Pro(32 bit) earlier it was Win7 (32bit). My Desktop configuration is the image I uploaded.

The problem is Win8 not detecting my Graphic / Video Card. I didn't purchase any graphic cards myself but I hope the graphic card is built in with AMD processors or Gigabyte Motherboard because it is working fine with Win XP, Win7.

I install Latest motherboard drivers of my Model (no effect), I installed the latest version of processors drivers of my Model (no effect). Also I tried with Legacy drivers from AMD (no effect).

Please check both images. Any help will be highly appreciated. Thank you.

enter image description here

enter image description here

I pasted dxdiag information here DxDiag Information.

System Information
Time of this report: 11/29/2012, 11:53:26
       Machine name: MUSIC_BARI
   Operating System: Windows 8 Pro 32-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: GA-MA74GMT-S2
               BIOS: Award Modular BIOS v6.00PG
          Processor: AMD Athlon(tm) II X2 250 Processor (2 CPUs), ~3.0GHz
             Memory: 6144MB RAM
Available OS Memory: 3326MB RAM
          Page File: 960MB used, 5565MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.02.9200.16384 32bit Unicode

Display Devices
          Card name: Microsoft Basic Display Adapter
       Manufacturer: (Standard display types)
          Chip type: ATI ATOMBIOS
           DAC type: (C) 1988-2005, ATI Technologies
        Device Type: Display-Only Device
         Device Key: Enum\PCI\VEN_1002&DEV_796E&SUBSYS_D0001458&REV_00
     Display Memory: 256 MB
   Dedicated Memory: 0 MB
      Shared Memory: 256 MB
       Current Mode: 1024 x 768 (32 bit) (64Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: W1643
         Monitor Id: GSM3E88
        Native Mode: 1360 x 768(p) (60.015Hz)
        Output Type: Other
        Driver Name: 
Driver File Version:  ()
     Driver Version: 6.2.9200.16384
        DDI Version: 11.1
     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
 Compute Preemption: DMA
  Driver Attributes: Final Retail
   Driver Date/Size: , 0 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71AF4-43CC-11CF-B023-F003ADC2CB35}
          Vendor ID: 0x1414
          Device ID: 0x008C
          SubSys ID: 0x00000000
        Revision ID: 0x0000
 Driver Strong Name: display.inf:10809047d4324726:MSBDA:6.2.9200.16384:pci\cc_0300
     Rank Of Driver: 00FB2006
        Video Accel: 
        DXVA2 Modes: 
share|improve this question
Post your dxdiag log otherwise we can't help. – Ramhound Nov 29 '12 at 5:55
click on graphic and post the screenshot. Your AMD CPU doesn't have an included graphic unit. – magicandre1981 Nov 29 '12 at 6:17
run GPU-Z ( and look which GPU you have. ok, the dxdiag log shows VEN_1002&DEV_796E. This is an ATI/AMD Radeon HD 2100. So install the 12.6 latency driver:… – magicandre1981 Nov 29 '12 at 6:55
sorry wrong link: For your Dual Core CPU, a Radeon HD 7750 or 7770 should be the best card. – magicandre1981 Nov 29 '12 at 7:09
as @magicandre1981 mentions, you have a AMD Radeon 2100. Check… to see how you can force install the drivers – Sathya Nov 29 '12 at 7:27

I had this problem as well. This is how is solved it: I was using a HP Pavillion notebook with AMD Radeon GPU.


  • dxdiag showed display was working OK with all direct X Features enabled, BUT graphics adpter name was Microsoft Basic Display Adapter and only showed 256 MB graphics memory instead of the 2GB in my Radeon Graphics adapter.
  • Device Manager showed display adapter 'working properly', but instead of 'AMD Radeon' as my adapter showed Microsoft Basic Display Adapter.
  • GPU-Z AND CPU-Z were all showing Microsoft Basic Display Adapter as my display adaptor.
  • The graphics drivers from dint work and graphics card was still not detected.


  1. I checked my notebook Specs from website and found that my notebook had AMD Radeon HD 8650M/8670M Dual GPU (1 GB DDR3 dedicated). This was the only way since device manager, dxdiag, system info, CPU-Z and GPU-Z were all showing Microsoft Basic Display Adapter as my adapter name!!
  2. I went to the amd site: , System: Notebook, Family: Radeon HD Series, Product: Radeon HD 8xxxM Series, OS: Windows 8
  3. Download Driver
  4. Install and finally worked.
share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.