Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have installed Windows 8 and am the administrator

I have added a new account for my partner using her hotmail address.

When I logout there are 2 users to choose from to log back in

However, when I restart the laptop, the first time there is only my account available to log in with. And only once I have logged in, then logged out again, are the two account options available again

How can I make both available on the start up screen?

share|improve this question
up vote 3 down vote accepted

Has your partner signed in yet with her Windows Live ID? The account is only set-up properly when the user signs in for the first time.

Also, if it only shows your username on the welcome screen, there may be a white arrow in a circle in the top left corner. Click that to show all the users on the computer.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.