I have an instance of Outlook 2007 which has an Exchange account on it. Because of some misconfiguration/authentication issue, Outlook didn't open since it couldn't connect to the exchange server.
I went to Control Panel's Mail Settings, modified the Profile in approximately the following order:
- Added a new "data file" (second tab in window where accounts listed) so emails can be stored locally --- the other data file seemed to be tied to the Exchange server, so something lead me to beleive I needed to create a new one (e.g. might've got an error when first trying to add the personal account)
- Set this new data file as the "default"
- Added the personal account (a Comcast POP account)
Next, I went into Outlook, and it opened without a problem. Trying to access the Exchange folders still resulted in an error, but I could access the new personal folders fine. I did a Send-and-Receive, and it downloaded the emails from Comcast. Unfortunately, only 7 messages showed up in the Junk Mail folder, and NOTHING in the inbox. I checked all the folders in the "Personal Folders" folder, and the messages are not to be found. Additionally, I checked Comcast's server, and the inbox is now empty.
My question is, where did these other email messages go? There were at least several emails that downloaded. My theory is that it tried to put them into the Exchange data file, but could not write to it. Could it be that the messages are saved in the background, and Outlook will write them to the data file once Exchange is working again?