Recently I bought a new black toner Q6000 cartridge for my hp color laser jet printer. It worked fine at first, but now it will only print a page that is solid black. What should I do?
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Several websites suggest that the most likely cause of an all-black page is a damaged primary corona wire. If it's an HP cartridge, contact HP. They should be able to replace it for you. | |||
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This could indicate a problem with your fuser unit, or the photo conductive unit. Look at the care guide (or download one) and perform a full maintenance on your printer as it may be possible just to clean it without purchasing a new one | |||
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