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I'm trying to upgrade my brother firmware that is connected to my PC via USB but the software tells me there is a connection error:

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So I checked my printer software and I can print/scan do whatever I want, so there is no real problem with connecting to the printer. I went over to my printer properties and tried to configure my port which was set to USB but got this message:

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Is this normal for USB? There might be a configuration problem with my port but I cannot seem to figure out how to fix this. Might you guys have any ideas what could be wrong besides the software just being crap?


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I assume the printer was working, what made you attempt to update the firmware, of a working printer? You are going to need to translate the error message if you want. I also wonder if this printer is even supported on Windows 8 the printer drivers standard change significantly with Windows 8. Your accept rate is also really really poor might want to work on that. What I don't understand is the fact, if the printer is working, what exactly your question is. –  Ramhound Dec 4 '12 at 17:30
The printer is working. the error message simply states it can not update the printer due to a connection error. Drivers just came out for windows 8 so it should be fine, and the reason I want it upgraded is because it has print quality improvements and fixes a bug with ink cartidge measurements. –  SnippetSpace Dec 4 '12 at 18:43
as for the accept rate. I cannot work on that as my questions have never found a right answer. This is a flaw of the platform, Unless I randomly accept answers I won't be trusted. Just look at my post history. –  SnippetSpace Dec 4 '12 at 18:44
I would contact Brother and find out if their firmware application supports Windows 8. –  Ramhound Dec 4 '12 at 19:20

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