Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I installed Windows 8 on my mother's notebook, she typed a new password for her and she lost it, she can't remember what she typed and no notes about it were made(my fault), now her Windows 8 installation just keep locked on logon/password screen.

How can I change the Windows 8 password for her account, reset the password or recovery the password without needing to reinstall entire Windows 8?

Could I just create another new account on the same computer from the safe mode or something like this?

PS: No live account was related to her Windows 8 account as far no account was registered on Windows 8 Store.

share|improve this question
    
Unless you created a recovery password disk then your at the mercy of third-party solutions. You should be able to log into the built-in Administrator account and change the password to the local account that way. You at the very least will have more options. Sadly I forget if the Administrator account is enabled or disabled by default. The answer from week in this question seems like the best solution: superuser.com/questions/515023/… –  Ramhound Dec 7 '12 at 18:05
    
You could log into the computer with your windows live account I think. Not sure though. This is an awesome tool pogostick.net/~pnh/ntpasswd but I've only tested it upto windows 7. Take a crack at it. All the best. –  nikhil Dec 7 '12 at 18:13
    
@nikhil - The author clearly indicates that a Microsoft Account was NOT setup. Furthermore that would only allow the user to log into their Microsoft Account account not the local account. I have not fully tested if the profiles are seperate or not been meaning to do that. –  Ramhound Dec 7 '12 at 18:25
    
Ok I said I wasn't sure and I stand corrected. Thanks, he/she can try the other solution. –  nikhil Dec 7 '12 at 18:27
    
I followed the instructions in this video. It is simplier and cleaner ;-) youtube.com/watch?v=Z2-NK3EyigU –  user1974470 Jan 21 '13 at 9:13

3 Answers 3

up vote 5 down vote accepted

Checkout Hirens bootdisk. http://www.hiren.info/pages/bootcd

I've made several custom bootdisks for various troubleshooting situations. There are a variety of password reset utilities you can use along with a plethora of other useful utilities.

share|improve this answer
    
Hiren disks can solve all sorts of problems –  starbeamrainbowlabs Dec 7 '12 at 19:12

Windows 8 cannot be booted in safe mode in this scenario unless you had legacy boot enabled.

I.e. run bcdedit /set {default} bootmenupolicy legacy in elevated command prompt. What can be tried is resetting the password online if in case of a Microsoft account; else, booting into recovery environment and then replacing osk.exe with cmd.exe can be helpful after booting from Windows 8 disc.

Further details about resetting the password for Windows 8 can be found at Reset Windows 8 password.

share|improve this answer
    
Whilst this may theoretically answer the question, it would be preferable to include the essential parts of the answer here, and provide the link for reference. –  Canadian Luke Dec 7 '12 at 20:24
    
You are right, I'm sorry. –  TweakFix Dec 7 '12 at 20:29

Boot to a live cd, navigate to c:\windows\system32\, rename osk.exe to osk1.exe, rename cmd.exe to osk.exe, boot to windows and use utility manager menu in the lower left to launch on screen keyboard, this actually gives you a command prompt. Type compmgmt.msc at the prompt and then in users and groups make any changes you wish. Do not forget to rename the files back

share|improve this answer

protected by Journeyman Geek Mar 18 '13 at 3:17

Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on this site.

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.