Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Windows 7 64bit, system backup hangs at 57%

This is a newly built machine from scratch Fresh install of all programs

I have the auto backup set to a secondary internal drive. But when ever it fires it get to 57% with in a couple of minutes but then never goes any where from there.

This drive has over terabyte of free space.

Nothing else appears to be running when the backup starts, I have started it manually a couple of times just to be sure it isn't something with the scheduler.

The only thing i keep seeing about this issue is that it 'may' have to do with your antivirus program running.

This seems crazy to me as I can't imagine I have to turn off my A/V every time i do a backup, especially if it is a scheduled backup.

I assume I am missing something fundamental here. Any help would be appreciated!

I use Nortons for my AV, trying to use windows built in backup since it is free, free = sucks maybe?

share|improve this question
    
If you temporarily uninstall Norton, does the backup complete successfully? There are many 3rd party backup solutions that are far better in terms of features compared to the built-in one, but that doesn't mean the latter should get stuck midway. –  Karan Dec 11 '12 at 18:36

1 Answer 1

If you Google the phrase - windows 7 backup hangs at 57% - you will find a lot of requests on this issue. So, it leads to think this is a Microsoft problem. Microsoft blames this issue on external party software, but I used the system backup for 2 years in Windows 7 without this issue, until now. I didn´t install any software or changed any configuration; it just appeared.

The only solution that worked for me and many others is to delete the old backup and make a new one.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.