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We are using an old piece of software from Ceridian called Source this is a HR Payroll piece of software. I cannot phone their support as we no longer have a contract but use the software for archive data. Most of the program works but when I use the print then Preview function we are getting error messages:

SQLGETSQLQUERY: Cannot open SQL server. and Error in Main CrwSetPrintJobFormulaAndLocation.

This is running on Server 2003.

I have searched everywhere for a solution but to no avail, any ideas?

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You can't expect us to be able to help you with the provided information. There are far to many things it could be and its unlikely anyone but a very small set of people could answer this. –  Ramhound Dec 13 '12 at 12:47
    
I placed this on here with the off chance that somebody may have come across this problem, or at least an educated suggestion like techie007 has posted. –  Matt Dec 13 '12 at 14:36

1 Answer 1

Those are pretty vague internal errors.

It appears the SQLGETSQLQUERY method failed because it can't "open" the SQL server.

  • Does the SQL server exist?
  • Is it at the place it expects it to be?
  • Do the tables exist?
  • Are they corrupted?

It also appears that something is getting an "Error" when attempting to set the CrwSetPrintJobFormulaAndLocation property.

  • Do you have any printers installed?
  • Do you have any now missing printers referenced in the payroll program?

Really though, I think you'll need to call their support (and pony up the cash if it's important enough).

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