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I have a Toshiba z930 Ultrabook with PGP Desktop installed for whole disk encryption. It installed correctly, and started encrypting but it stays paused. If I reboot, it shows me the PGP desktop username, password, domain screen. If I enter in my credentials, it allows me to get into windows but encryption remains paused.

If I click on resume, it lets me enter a password, accepts it but then it doesn't do anything.

One suspicious thing is that in the 'Select disk or partition to encrypt' box, it says, C: 120B fixed disk. Unknown Bus: TOSHIBA THNSNS12...

Do I need to change something in the BIOS, or install any drivers so that it doesn't see it as an Unknown Bus?

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Do you have Symantec installed? –  David Dec 14 '12 at 21:50
    
I had symantec endpoint protection installed. I uninstalled it but am experiencing the same problem. The log shows 'user resumed encryption' and then immediately, 'user finished encryption' –  garg Dec 17 '12 at 15:59
    
Seems it is a bug or an incompatibility symantec.com/connect/forums/… –  garg Dec 17 '12 at 16:16

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