I sent the following to WiTopia's customer support:
I use Witopia's VPN software on Mac OS X Lion 10.7.5. My wife and I have different user accounts. I originally installed the Witopia software FROM my account; the installer placed the executable in the standard /Applications directory. When launching the Witopia application from my wife's account, a dialog pops up saying that "No User Data Information Found." with further instructions to redownload and reinstall the software. This is unnecessary because I know the VPN software works from my account. What do I need to do to enable access from her account? I am very comfortable using command-line tools via Terminal. I'm expecting that I need to do one of the following:
- copy a set of files to a location under her account directory tree
- modify the permissions on something so that she also has access to it
They suggested that I redownload and reinstall the software from my wife's account. I clarified to say that I wanted to be able to use the software from any account. They reiterated that this was the right thing to do. They are wrong. How do I do this?