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I have a wierd question, not sure if it's possible...

We are a IT Company, we have over 50 computers using Teamviewer, these PC's are far away, and there is a problem when we use teamviewer...

When I connect to a computer via teamviewer, just a normal session. After ending the session, most of the time there comes up the error:

Windows Explorer has stopped working
Windows can try to restart the program.
- Restart the program

This happens nearly everytime when closing a teamviewer session... I have found people with the same problem, but no solutions...

And the real problem is if I try to re-connect to the same computer I can't. If I manage to close the message on the PC locally I can start a session again with no problems, and if I close it again the errors can occur again, it's all random.

So my question to you is:
Can I remove this message to occur somehow? Like disabling some service. Cause if I remove it, then explorer will still stop working but I don't have to press the - Restart the program button for it to work again... Cause it will do this automatically, right?

Or if there is some automated process that whenever the message occurs it automatically presses the - Restart the program

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I'd contact TeamViewer support. –  Gerald Schneider Jan 9 at 9:25
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2 Answers

The most simple solution would be to reinstall TeamViewer on every PC (do you have an deployment-Server, so that every PC automatically can reinstall it?)

And if explorer.exe stops working, it won't restart itself, which means, you'll have to do it yourself (with the Taskmanager)

I hope I could help you.

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I'm not sure if that will fix the problem, We get new computers that we install teamviewer on everyday, the same thing happens with them right after a new installation on teamviewer... –  Remi Dec 18 '12 at 16:07
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ok alright then, did you try to contact the TeamViewer support? I'm pretty sure they will help you. So, this is the last thing I can suggest. –  RnBandCrunk Dec 21 '12 at 7:19
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I have the same issue. What I do is open task manager and end process for explorer.exe before I end the session.

But occasionally, Window Explorer stopped working when I'm in the middle of a session and there's nothing I can do about it.

It's not impossible to disable the message though but you'll have to mess around with the Regedit, which I don't highly recommend if you don't know what you're doing. It can ruin your PC once and for all if you mess it up.

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