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A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

No drive letter show in device manager, and the DVD/CD drive is unusable because it couldn't be seen. This all happened, when I starting using a new, external USB hard drive from Buffalo. I have Win-7 64bit. Everything else looks to be working fine.

I even tried to hook up, and external DVD that had worked fine in the past. Just too slow and ate up memory, so I never used it. It tries to use the same drives, and when you click to update drivers, it says this is the best one.

Even if I want to use the factory win 7 re-installation DVD, How could I? I've got no drive to install it from in this situation. I am lost here, and Buffalo tech was of no help at all. Just said that he could not help.

Any help would be much appreciated.

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I have this same problem with my USB drivers on Windows 8. They were working fine then I rebooted for some updates and now I can't get them to work. –  Scott Beeson Jul 7 '13 at 11:37

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